AdHatch
01 · ACCESS
Select the intended business
Sign in to AdHatch using your own account. You need membership, business access and the applicable account features. Connect and assign only marketing resources you are authorized to use.
AdHatch help center
Support & connection guide
Get connected, find the right business, and make sense of your reports. For account or connection help, contact the AdHatch developer.
Email developer@adhatch.io ↗Never send passwords, sign-in codes, API keys, cookies or OAuth tokens.
Start with your own account
02 · CONNECT
Follow the in-app instructions
Open AI assistants → Connect AI. Use the instructions for your supported client, complete your AdHatch sign-in and review the requested permissions. Availability varies by client and account.
03 · UNDERSTAND
Read first. Review before acting.
AdHatch helps analyze authorized reports and prepare hypotheses, experiment plans and supported drafts. Saving a draft does not approve it, launch a campaign or apply a change at an advertising provider.
A safe first request
Show the AdHatch businesses available to me. Use the business I select, summarize the latest saved reporting period, and state the sources, currencies and any missing data. Do not refresh advertising providers.
Keep sources and currencies separate. A missing reporting period is a coverage gap, not zero performance. Provider refreshes may consume API quota. Review your AI provider’s privacy settings before sharing business data.
Troubleshooting
Sign-in or connection did not finish
Complete sign-in only on the legitimate AdHatch / WorkOS page, then return to the AI client. Check the current connection instructions in AdHatch. Never paste a sign-in code or callback URL into a chat. If it still fails, send support the visible error with credentials removed.
A business, source or reporting period is missing
Check your membership, selected business, source assignments and saved report coverage in AdHatch. Reconnecting does not add workspace permissions. Do not repeatedly refresh providers or interpret missing data as zero.
Saving a plan or draft is unavailable
Check your role, preparation consent and account features. Reading reports and saving supported preparation records require different permissions. Read access alone does not authorize changes, and saving a draft is not advertising execution.
Disconnect an assistant or request data deletion
Remove or disconnect AdHatch in your AI client and use AdHatch’s access controls as appropriate. Disconnecting stops future use of that connection; it does not automatically erase saved reports or information already shared with an AI provider. Deletion rights depend on your role. Follow the data-deletion instructions or contact support.
Still need help?
Email developer@adhatch.io with the page or client, the action attempted and the visible error. Share only the minimum necessary details. Do not attach private customer reports or credentials.